We collect the categories of personal information outlined below from the following sources:

I. Information Provided by You

The categories of personal information we may collect from you include:

Automatically Collected Information

• Information. We collect personal information that you provide when you register for an account to use our services, which may include your name, email address, and password.


• Inquiries. We collect personal information that you provide when you inquire about our services, such as your name, email address, phone number, and any other information you provide.


• Preferences and Survey Responses. When you provide preferences or answer questions (for example, coffee interests, experience level, equipment, and product preferences), we collect and use this information to personalize your experience, tailor our communications, and improve our products and services. We do not make this information public to other users.


• Orders. When you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, and payment information (including credit card number, email address, and phone number).


• Marketing Communications. If you sign up to receive news or alerts from us, via email or text message, we collect your name, username, email address, phone number, and applicable interests and communication preferences in order to send you regular updates about the products and services we provide. Consent is not a condition of purchase. By providing your email address to us, you might be automatically enrolled in our newsletter, subject to your right to opt out of our marketing communications as outlined below. You will not receive text messages from us unless you opt in to receive such communications.

Please be aware that if you do not allow us to collect certain personal information from you, we may not be able to deliver certain services to you, and some of our services may not be able to take into account your preferences. If the collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision on whether to provide your information.

II. Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. These are collected to ensure the Site’s functionality. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We refer to all the above automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• Cookies. These are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org. We use cookies to identify you when you access the Site, to personalize your experience on the Site, to provide ads, marketing communications, and social media features, to analyze our traffic and customers’ interactions with advertising banners, and to identify repeat visitors for statistical purposes. We also share information about your use of the Site with our social media, analytics, and advertising partners, who may combine it with other information that you have provided to them or that they have collected from your use of their services.


• Log files. These files track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.


• Web Beacons, Tags, and Pixels. These are electronic files used to record information about how you browse the Site.

III. Communication with Us

Customer Service. If you contact our Customer Service department by phone or by email, we will collect certain personal information from you, such as your name, address, email address, and phone number. We may need to use your personal information to further contact you to respond to your inquiry or request.

We may use Device Information and any information you provide to us for various purposes, including, but not limited to, the following:

• Service. We use information collected to provide our services and improve the effectiveness of our Site and to follow up with you about your satisfaction with the services.


• Customization. We may use information collected to monitor and analyze trends, usage, and activities in connection with our products and services. Further, we may use the information collected to provide you with recommendations and offers that are tailored to your interests and to target advertisements to you on third-party platforms and websites. We may also use information collected to personalize your experience when you visit our Site.


• Marketing. If you have signed up to receive our newsletter and/or mobile communications, we may use this information to send you marketing communications, such as email communications and mobile messages (including text and/or push notifications). These communications may inform you about new services, special discounts, and other news and special offers.


• Service Development. We may use personal information to create non-identifiable information that we may use, alone or in the aggregate, with information obtained from other sources, in order to help us optimally deliver our existing products and services or develop new products and services. From time to time, we may perform research (online and offline) via surveys (directly or through third parties) to help us better serve our customers by learning more about their needs and the quality of the services we provide. Anonymized and aggregated information is used for a variety of functions, including the measurement of Site visitors’ interest in and use of various portions or features of the Site.


• Customer Service. If you have requested further information, contacted customer service, or in any other way requested that we contact you, we will use your personal information to respond to such a request. We will also use your personal information to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we may use order information and your personal information to communicate with you regarding orders and to screen our orders for potential risk or fraud. We may also use your information to ensure we are providing the highest level of customer service and to identify any potential gaps or potential improvements to the same.


• General Business Purposes. We may use information collected for other general business purposes, such as to maintain the day-to-day operation and security of our Site, to ensure that our Site is working as intended, and for analytics, auditing, and technical assistance purposes.


• Corporate Reasons. To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site’s users is among the assets transferred.


• Legal Purposes. We may collect and use personal information to enforce our contracts, including our Site Policies, to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties. We also collect information in order to comply with certain legal rules and regulations that we are subject to, and as required by law enforcement.


• Cart Abandonment Messages. If you begin checkout or provide your information and do not complete a purchase, we may send a reminder by email or text message if you have opted in to receive such messages. Message frequency varies based on your interactions with us. You can opt out of marketing text messages at any time as described in the SMS and Text Communications section below.

When you provide your mobile phone number and choose to receive text messages from us, you are opting in to our SMS program. This may include marketing messages, cart and checkout reminders, product tester updates, community announcements, order notifications, and other service-related communications.

How we obtain consent

We only send SMS messages when you have provided prior consent. You may provide this consent by submitting a form that includes an SMS consent notice, checking a box that authorizes SMS messages, texting a keyword to a number we control, or otherwise clearly indicating that you agree to receive text messages from us.

By opting in, you confirm that you are the account holder or have permission to use the mobile number provided, and that you consent to receive recurring SMS messages from Daily Coffee Club. Consent to receive SMS messages is not a condition of purchase. We maintain records of your opt-in to comply with applicable laws and industry requirements.

Message types and frequency

Message frequency varies based on your interactions with us. You may receive occasional marketing or promotional messages, cart or checkout reminders, product tester communications, or service and account-related messages as needed to fulfill your requests.

Message and data rates

Standard message and data rates may apply to all text messages sent and received, as determined by your mobile carrier. You are responsible for any such charges.

How to opt out

You may opt out of marketing SMS messages at any time by replying STOP to any message. After you send STOP, we will send one confirmation message, and then you will no longer receive marketing texts from us at that number. You may also request removal by contacting us using the details in the Contact Us section of this policy.

Even after opting out of marketing messages, we may still send non-marketing messages that are necessary to complete transactions or manage your account, where permitted by law.

How to get help

If you need assistance, reply HELP to any message or contact us using the contact information provided in this privacy policy.

Sharing your mobile number

We do not sell or rent your mobile phone number. We may share your number only with trusted service providers who deliver messages on our behalf, such as our SMS platform provider or telecommunications partners. These providers may not use your number for their own marketing and must protect it according to our instructions and applicable laws.

Compliance

Our SMS program is designed to comply with applicable telecommunications rules and industry guidelines, including requirements for prior express consent, clear opt-out instructions, message and data rate notices, and the proper handling of customer information. If you believe you have received a message in error, please contact us so we can investigate and resolve the issue promptly.

We will not sell or otherwise disclose your information, except as described in this section and other relevant sections of this Privacy Policy.

Generally, we share your personal information as necessary to provide the services you request. We also may share your personal information when required by law, to protect your rights and safety, and with your consent. Specifically, we may share your personal information with third parties, including:

• Authorized Service Providers. We use Shopify to power our storefront at shop.dailycoffeeclub.com. We also use CheckoutChamp to power our checkout experience for purchases made through our self-hosted funnel at dailycoffeeclub.com. We also use trusted third parties to assist with operating the Sites, conducting our business, and servicing you. These parties may need to access your information. For example, we may use service providers to monitor and analyze the use of our Sites, to provide payment processing, to conduct marketing and advertising, and to communicate with you. We may also use service providers to provide customer service and to fulfill orders.


• Data Analysis. We may allow third parties to aid us in analyzing data we collect to improve our services. For example, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


• Advertising and Other Partners. We may allow third parties through an advertising network to target custom content and ads to you on the Sites. We may also share your information with third-party companies that we partner with, in order to provide you with integrated services and for their own marketing purposes. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


• You can opt out of targeted advertising by using the links below:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
• Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


• Successors in Interest. In the event there is a change in the corporate structure of Daily Coffee Club including, without limitation, by merger, consolidation, sale, liquidation, transfer of substantial assets, or in the unlikely event of bankruptcy, we may, in our sole discretion, transfer, sell or assign users’ information collected on and through the Site to one or more affiliated or unaffiliated third parties or successor in interest. Please note that the information can be used only in accordance with this policy after any such corporate event unless the users otherwise agree.


• Professional Advisors. We may disclose personal information to our legal, financial, insurance, and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.


• Law Enforcement. We may disclose a user’s information when required to do so to comply with applicable law or legal process or to respond to a request from law enforcement authorities. We may also provide your information in situations where we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing, to protect and defend the rights, property, or safety of our company, our consumers, our employees, or others, or to enforce our Site Policies or other agreements or policies

Your information will be collected and stored in the United States.

The Site uses Secure Socket Layer (SSL) / Transport Layer Security (TLS) software and similar encrypting systems to protect your information. Only employees, contractors, and agents of the Site operator may access user information on a need-to-know basis and only for the purposes set forth in this Privacy Policy.

While we make reasonable efforts to ensure your information is processed and stored in a secure manner, we cannot guarantee the security of data transferred over the Internet and you assume the risk of any such transfer.

Daily Coffee Club retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. When we are no longer required to retain the personal information as described above, we will destroy, erase, or de-identify it, unless we are legally required to maintain it for longer.

When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information

Our Site does not recognize Do Not Track signals.

Pursuant to California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; or by telephone at (800) 952-5210; or by email to dca@dca.ca.gov. For more information about protecting your privacy, you may wish to visit: www.ftc.gov.

If you are a resident of California, you may request that we do not share your information with certain affiliates or third-party providers for marketing purposes, and/or you may inquire as to how we have shared your information with third-party providers for marketing purposes. In connection with such a request, we will identify the types of information shared and provide you with the names and addresses of the third parties with whom the information was shared. If you would like to receive any such information, please contact us at contact@dailycoffeeclub.com.

We do not sell services for purchase by children. If you are under 18 years old, you may use the Sites only under the supervision of a parent or guardian. In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect, solicit, or use personal information of children under the age of 13 provided without parental consent. Should we become aware that a user under the age of 13 has registered without verifiable parental consent, any such information will be deleted.

We do not sell any products or provide services to persons residing outside the United States, nor do we market our services or products to such persons. We do not knowingly collect, solicit, or use personal information of persons residing outside the United States.

If you reside outside the United States, you have the right to access personal information we may inadvertently have collected about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Daily Coffee Club may amend or update all or any portion of this Privacy Policy at any time, without notice, in its sole discretion. Please access this section regularly to verify if any changes have been made to our Privacy Policy and to review the updated Privacy Policy.

If you have any questions or comments about this notice, the ways in which Daily Coffee Club collects and uses your information described above, or your choices and rights regarding such use, please do not hesitate to contact us at:

Doing Business As - Daily Coffee Club ArcticNine Ltd

Mailing Address:

600 1st Ave
Ste 102 PMB 2290
Seattle, WA 98104
United States

Email:contact@dailycoffeeclub.com
Tel: +1 855-763-1035

EFFECTIVE DATE:

This Privacy Policy is effective as of 22/06/2025.