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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from dailycoffeeclub.com/ (the “Site”).

By using the Site, you represent that you have read, understood, and agree to be bound by this Privacy Policy and the Terms of Service (available at dailycoffeeclub.com/) (collectively, the “Site Policies”). Capitalized terms not defined herein have the meaning set forth in the Terms of Service. If you do not agree with the Site Policies, please do not access or use the Site. ArcticNine LTD reserves the right to modify and/or discontinue the Site, at any time, for any reason and without notice.

We collect the categories of personal information outlined below from the following sources:

Information Provided by You

  • Account Information: Name, email, password when registering.
  • Inquiries: Name, email, phone, other details you provide.
  • User Profile: Taste preferences; may be public.
  • Orders: Name, billing/shipping addresses, payment info.
  • Marketing Communications: Name, username, email, phone, interests/preferences for newsletters or alerts.

Automatically Collected Information

  • Device Information: Browser, IP, time zone, cookies, pages viewed, referring sites.
  • Cookies: Data files with unique identifiers, used for personalization, ads, analytics.
  • Log Files: IP, browser type, ISP, timestamps, referring/exit pages.
  • Web Beacons, Tags, Pixels: Track Site browsing.

Communication with Us

Customer Service: Info collected when contacting us for support (name, address, email, phone).

  • Service: Provide and improve services, follow-up on satisfaction.
  • Customization: Monitor trends, provide recommendations, personalize experience.
  • Marketing: Send newsletters, SMS, or push notifications if opted-in.
  • Service Development: Create anonymized data, conduct surveys, improve offerings.
  • Customer Service: Respond to inquiries, fulfill orders, prevent fraud, improve support.
  • General Business Purposes: Day-to-day operations, analytics, auditing, technical assistance.
  • Corporate Reasons: Mergers, acquisitions, or asset transfers.
  • Legal Purposes: Enforce contracts, resolve disputes, comply with laws.
  • Cart Abandonment Messages: SMS reminders if purchase is not completed within 24–48 hours.

When you provide your mobile phone number and choose to receive text messages from us, you are opting in to our SMS program. This may include marketing messages, cart and checkout reminders, product tester updates, community announcements, order notifications, and other service-related communications.

How we obtain consent

We only send SMS messages when you have provided prior consent. You may provide this consent by submitting a form that includes an SMS consent notice, checking a box that authorizes SMS messages, texting a keyword to a number we control, or otherwise clearly indicating that you agree to receive text messages from us.

By opting in, you confirm that you are the account holder or have permission to use the mobile number provided, and that you consent to receive recurring SMS messages from Daily Coffee Club. Consent to receive SMS messages is not a condition of purchase. We maintain records of your opt-in to comply with applicable laws and industry requirements.

Message types and frequency

Message frequency varies based on your interactions with us. You may receive occasional marketing or promotional messages, cart or checkout reminders, product tester communications, or service and account-related messages as needed to fulfill your requests.

Message and data rates

Standard message and data rates may apply to all text messages sent and received, as determined by your mobile carrier. You are responsible for any such charges.

How to opt out

You may opt out of marketing SMS messages at any time by replying STOP to any message. After you send STOP, we will send one confirmation message and then you will no longer receive marketing texts from us at that number. You may also request removal by contacting us using the details in the Contact Us section of this policy.

Even after opting out of marketing messages, we may still send non-marketing messages that are necessary to complete transactions or manage your account, where permitted by law.

How to get help

If you need assistance, reply HELP to any message or contact us using the contact information provided in this privacy policy.

Sharing your mobile number

We do not sell or rent your mobile phone number. We may share your number only with trusted service providers who deliver messages on our behalf, such as our SMS platform provider or telecommunications partners. These providers may not use your number for their own marketing and must protect it according to our instructions and applicable laws.

Compliance

Our SMS program is designed to comply with applicable telecommunications rules and industry guidelines, including requirements for prior express consent, clear opt-out instructions, message and data rate notices, and the proper handling of customer information. If you believe you have received a message in error, please contact us so we can investigate and resolve the issue promptly.

We will not sell or otherwise disclose your information, except as described in this section:

  • Authorized Service Providers (e.g., Shopify, analytics)
  • Data Analysis (e.g., Google Analytics)
  • Advertising and Other Partners (targeted ads, marketing)
  • Successors in Interest (merger, sale, transfer)
  • Professional Advisors (legal, financial, insurance)
  • Law Enforcement (legal compliance, fraud prevention)

Stored in the United States.

Protected using SSL/TLS; access only to employees/agents on a need-to-know basis.

Retention: As long as necessary for purposes, legal compliance, disputes, audits. Deleted, erased, or de-identified when no longer needed.

RIGHTS OF CALIFORNIA RESIDENTS: File complaints with California DCA; request no sharing with affiliates/third parties.

CHILDREN’S RIGHTS: Services not sold to children; COPPA compliance; under 13 info deleted.

RIGHTS OF EUROPEAN RESIDENTS: Not marketed to EU residents; right to access, correct, or delete info if inadvertently collected.

Daily Coffee Club may amend or update all or any portion of this Privacy Policy at any time without notice.

If you have any questions or comments, contact us at:

Daily Coffee Club
600 1st Ave, Ste 102 PMB 2290, Seattle, WA 98104, United States
Email: Contact@dailycoffeeclub.com
Tel: +1 855-763-1035

EFFECTIVE DATE:
This Privacy Policy is effective as of 22/06/2025.